Privacy Policy
1. Introduction
Mchunu Holdings (Pty) Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, whether through our website, email, phone, or in person.
By using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, surname, ID/passport number, company name, job title, contact details (email, phone, address).
Business Information: Company registration details, VAT number, financial details for transactions.
Website Usage Data: IP address, browser type, operating system, pages visited, time spent, cookies.
Transaction Data: Payment records, purchase history, service agreements.
Communications: Emails, messages, and other correspondence with us.
3. How We Use Your Information
We use your information to:
3.1. Provide and deliver our products and services.
3.2. Respond to your inquiries and requests.
3.3. Process payments and fulfill orders.
3.4. Comply with legal and regulatory requirements.
3.5. Improve our website and services.
3.6. Conduct marketing (only with your consent).
3.7. Prevent fraud, security breaches, or misuse of our services.
4. Legal Basis for Processing
We process your personal information based on:
Your consent (for marketing and certain communications).
Contractual necessity (to deliver agreed services).
Legal obligations (e.g., financial record-keeping).
Legitimate interests (improving our services, security purposes)
5. How We Store & Protect Your Information
We implement technical and organisational measures to secure your personal information, including encryption, access controls, and secure data storage.
We store your information only as long as necessary to fulfill our obligations or as required by law.
6. Sharing Your Information
We do not sell your information.
We may share your personal data with:
Service providers (e.g., IT, payment processors, logistics companies).
Legal or regulatory authorities when required.
Business partners involved in fulfilling contracts.
7. Your Rights Under POPIA
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or outdated information.
Withdraw consent where applicable.
Request deletion of your personal information (subject to legal obligations).
Lodge a complaint with the Information Regulator (South Africa)
8. Cookies
Our website uses cookies to enhance user experience and analyze site performance. You can control or disable cookies in your browser settings.
9. International Data Transfers
If we transfer your personal information outside South Africa, we will ensure adequate protection measures are in place in line with POPIA.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website
11. Contact Us
For privacy-related queries, please contact:
Mchunu Holdings (Pty) Ltd
Email: [giftmchunu@mchunuholdings.com
Phone: [+2769 485 4528]
Address: Unit 45 Bohmerview, 56 Bohmer Road, New Germany 3650[]